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For exchange requests that are higher in value than your original purchase, a team member will be in contact with you confirming the charge amount before processing the exchange.
If you would like to send back your item for an exchange/refund, the customer is responsible for the shipping cost of the parcel back to us. For exchanges, we will cover the shipping cost of your new exchanged item to your postal address one time only*. Any additional exchange requests are at the customer’s own shipping expense.
