Shipping

Free standard shipping for orders over $99.* (See below for Bulk / Heavy / Speciality Items).

No fees on all “Pick up in store” and “Click and Collect” orders.

Please note, at this time we only ship to Australia.

Regular same day shipping*

We will try our best to ensure that orders placed before 12pm (AEST) on a business days will be shipped the same day and with delivery within days – depending on your location (see timetable below).

Orders received over the weekend will be dispatched on the following Monday (or next business day).

Our online orders are dispatched from Ulladulla NSW.

*During the busy Peak Summer period the 12pm deadline does not apply, orders will be shipped the following day.

*Peak Period is Mid November to Last December.

Australia Post Standard Delivery Timetable (Guide Only)

You can choose from regular shipping of $9.95 or express shipping of $14.95. If you spend over $19 you could qualify for free shipping depending on what items were purchased.

Orders Under $19
$9.95
2 - 10 Days
Trackable
Express
$14.95
1 - 4 Days
Trackable
Fastest to Major Cities
NSW
2-6
Business Days
VIC
3-6
Business Days
QLD/TAS/SA
3-7
Business Days
WA/NT
3-9
Business Days
Bulk / Heavy / Speciality Items

All shipping is subject to volume and weight, and in some instances, a freight charge may be incurred for extremely heavy or bulky items. You will be notified of this as the point of purchase.

Large Delivery

Shipping large sized items including but not limited to travel bags, skateboards, boardcover, bodyboards will be a flat fee from $21.95.

StateMedium Rate
NSW/ACT $          9.95
NSW Country/Albury/Tweed $          14.95
VIC $          14.95
QLD/TAS/SA $          19.95
WA/NT $          29.95

XL Delivery – New Surfboards (Promotional Rates)

Shipping XL sized items including but not limited to new surfboards, softboards and sups will be a flat fee from $19.95.

StateLarge Rate
NSW/ACT $          19.95
NSW Country/Albury/Tweed $          24.95
VIC $          24.95
QLD/TAS/SA $          29.95
WA/NT $          39.95

– Boards up to 5’6″ will be sent with Fastway.
– Boards longer than 5’6″ will be shipped with Toll Ipec.
– Shipping times are out of control but in will make sure your boards are dispatched ASAP.

 

XL Delivery – Second-hand Surfboards

Will be a flat fee from $39.95.

StateLarge Rate
NSW/ACT $          39.95
NSW Country/Albury/Tweed $          49.95
VIC $          49.95
QLD/TAS/SA $          59.95
WA/NT $          79.95

– These boards are on consignment from customers who have set the price.
– Strictly no refunds or exchange
– Please ask for more photos or give us a call on 02 4454 4905 if unsure.
– Boards up to 5’6″ will be sent with Fastway.
– Boards longer than 5’6″ will be shipped with Toll Ipec.
– Shipping times are out of control but in will make sure your boards are dispatched ASAP.

Track & receive your order

A unique tracking number will be emailed to you once your order has shipped. Enter your tracking number on the Australia Post website to track it’s progress.

The default delivery option for Australia Post is ‘Authority to leave can be requested by receiver’, which means a signature and name will be captured when your are at home. If you are not at home, the parcel will only be left in a safe place if you have request this during the delivery process (through MyPost or through an invitation if you receive email tracking notifications). In all other cases, a notification card will be left and the parcel taken to a nearby Post Office.

NSW Country, Albury & Tweed
Post Codes included:

NSW County
2264-2281, 2311-2484, 2487-2499, 2533-2554, 2575-2599, 2621-2639, 2642-2647, 2649-2707, 2710-2714, 2716, 2720-2730, 2787-2879

Tweed
2485-2486

Albury
1936-1999, 2640-2641, 2708-2709

All other postcodes are included in NSW.