Free standard shipping for orders over $99.* (See below for Bulk / Heavy / Speciality Items).
No fees on all “Pick up in store” and “Click and Collect” orders.
Please note, at this time we only ship to Australia.
We will try our best to ensure that orders placed before 12pm (AEST) on a business days will be shipped the same day or the next day, and with delivery within days – depending on your location (see timetable below).
Orders received over the weekend will be dispatched on the following Monday (or next business day).
Our online orders are dispatched from Ulladulla NSW.
*During the busy Peak Summer period the 12pm deadline does not apply, orders will be shipped the following day.
*Peak Period is Mid November to Last December.
Australia Post Standard Delivery Timetable (Guide Only)
|New South Wales (Sydney Metro)||2 – 6|
|Australian Capital Territory (Canberra Metro)||2 – 6|
|Victoria (Melbourne Metro)||2 – 6|
|Queensland (Brisbane Metro)||3 – 7|
|South Australia (Adelaide Metro)||3 – 7|
|Tasmania (Metro Areas)||3 – 7|
|Northern Territory||5 – 10|
|Western Australia (Perth Metro)||3 – 10|
You can choose from regular shipping of $9.95 or express shipping of $14.95. If you spend over $99 you could qualify for free shipping depending on what items were purchased.
|Pick up only||Digital||Regular||Regular Express|
|NSW/ACT/VIC||Free||Free||$ 9.95||$ 14.95|
|QLD/TAS/SA||Free||Free||$ 9.95||$ 14.95|
|WA/NT||Free||Free||$ 9.95||$ 14.95|
All shipping is subject to volume and weight, and in some instances, a freight charge may be incurred for extremely heavy or bulky items. You will be notified of this as the point of purchase.
Medium Size Items
Shipping medium sized items including but not limited to travel bags, skateboards, boardcover, bodyboards will be a flat fee from $29.95.
Large Size Items
Shipping large sized items including but not limited to surfboards, softboards and sups will be a flat fee from $49.95.
– Boards up to 5’6″ will be sent with Fastway.
– Boards longer than 5’6″ will be shipped with Toll Ipec.
– All boards 7’6″ (231.648cm) or over will need to be quoted. Please contact us for a quote before proceeding through the checkout.
– Shipping times are out of control but in will make sure your boards are dispatched ASAP.
A unique tracking number will be emailed to you once your order has shipped. Enter your tracking number on the Australia Post website to track it’s progress.
The default delivery option for Australia Post is ‘Authority to leave can be requested by receiver’, which means a signature and name will be captured when your are at home. If you are not at home, the parcel will only be left in a safe place if you have request this during the delivery process (through MyPost or through an invitation if you receive email tracking notifications). In all other cases, a notification card will be left and the parcel taken to a nearby Post Office.