Jobs

What we offer you:

– Great working team conditions
– High levels of empowerment and responsibility
– In-store surf shop training
– Surf Industry career opportunities
– A flexible roster

In return, you will be:

– Customer Focused – demonstrate excellent communication skills
– Able to work as a part of a fast-paced team
– Hands-on approach – thriving in a physically demanding role
– Willing to go the extra miles
– Work as a team member and be the best

You’ll be responsible for things like:

Surf Shop Retail Sales Assistant

– Serving customers as quickly and politely as possible
– Securing surf and skate stock from shoplifters
– Calculating change manually (without keying in the cash register)
– Striving for 100% scanning and product accuracy
– Handling cash
– Assisting with regular Southern Man VIP Club Nights, stocktakes after hours, and opening and closing of the store
– Regularly restocking
– Merchandising and maintaining stock availability from Major Surf Suppliers like Billabong, Quiksilver and Rip Curl
– Regularly cleaning all areas of the store
– Controlling quality and adherence to all safety standards
– Interacting with other staff to determine the goals and priorities for each shift
– Helping out at other stores from time to time

Surf Shop Management:

– Driving sales and achieving targets
– Controlling cost and losses
– Supervision and surf product training and development of staff
– Ordering, merchandising and maintaining stock availability
– Receiving deliveries and organising the storerooms
– Handling cash and overseeing procedures
– Accurately performing daily and weekly bookkeeping procedures
– Controlling quality and adherence to all safety standards
– Overseeing store security (including after-hour callouts)

A Day In The Life Of  A Surf Shop Retail Assistant or Manager

6.00am – 8.00am – Go surfing at Manyana,
Mollymook or Bawley Point if you surf.

8.50am – Arrive at the store 10 minutes early ready for your shift at the original surf shop, Ulladulla.

9.00am – Get a real workout for the next couple of hours putting out surf clothing, accessories, wetsuits, surfboards, bodyboards, skateboards to ensure all of our product are on show and looking its best. You’ll also do some quality control, storeroom organisation and cleaning making sure we have a clean store with the best surf gear from surf brands like Billabong, Quiksilver, Roxy and Rip Curl.

10.00am  – Serve customers as quickly and politely as possible so you can help out the other team members. It’s good to have a great knowledge on surf product, the days swell, location and internationals surf events.

12.00pm – You are constantly on the go – answering customer queries, answering phones and getting called to the register, merchandising, replenishing stock and cleaning up the odd spill from customers wet wetsuits.

12.30pm – 2.30pm – Have lunch while fitting in with everyone else’s lunch breaks.

2.30pm – Continue answering customer queries, answering phones and getting called to the register, surf brand merchandising, replenishing stock and cleaning up the odd spill.

5.15pm – Work with the Store Manager to complete all close down procedures, cleaning and preparing the store for tomorrow.

5.30pm – Serve the last customer and tidy up the store, make sure all air-conditioners are turned off, day lights are off and everything is locked.

5.35pm – Finish work, leave and go surfing.

“We believe our success is due to the importance we place on teamwork and developing our team to have the best and smartest people we can find.”

“As a Retail Assistant, Kristen is always kept busy, which has taught her how to manage time efficiently and successfully multi-task, all while providing great customer service. A casual position with us also gives her a welcome break from her studies.”